Ad Hoc IT Support
Only pay for what you need, when you need it.
At HJS Technology we offer co-managed and pay as you go IT support services. This allows us to support your in-house team and for you to pay for as much or as little IT support as you need. We understand that paying a monthly fixed cost does not suit all businesses. We offer a pay as you go service that allows customers to pay per IT request or a co-managed service.
Pay As You Go – Support For In-house IT Departments – Ad Hoc IT Support And Services Available On Request
HJS Technology will become more familiar over time with your organisation’s needs, so that when you do need assistance, we can provide a cost-effective solution for you.
You only pay for the time taken to support your requirements through a predetermined hourly rate or fixed rate project price.
This service is offered via our remote help desk or on-site technicians if required. Having IT support ‘on demand’ is a flexible solution that ensures businesses can resolve any situation, without having to commit to a long-term contract or pay large upfront fees.
Would This Service Suit Your Business?
Our pay as you go support is for those not wishing to commit to a monthly contract.
You simply pay for what you need, when you need it. This is a perfect service for a company that already has an existing IT department who just needs additional support to cover at certain periods or resources for specific projects.
It is also a great solution for start-up and growing businesses. Those who are not yet ready to commit to a monthly support contract, who are unsure how much support they need but want to benefit from the reassurance that they have the IT support required when they need it – quickly, efficiently and securely.
How Does It Work?
A fixed hourly rate for our technical services is agreed in advance and you simply only pay for the time it takes to solve your technical request. HJS Technology can provide an estimation on how many hours / minutes are needed for each requirement prior to any resources being deployed.
Co-managed IT Support
At HJS Technology we work with many companies on a co-managed IT arrangement. We are very happy to work closely with your in-house team or solely on an ad-hoc request basis, to achieve your IT goals. Your business can benefit from utilising external resources and skills to complement your in-house resources.
Does your business have internal IT staff to manage day-to-day IT needs such as workstation troubleshooting? HJS Technology could be utilised for business continuity and disaster recovery (BCDR) strategy or management of your cloud productivity services, such as Microsoft or Google.
“To make a co-managed IT partnership successful, you have to take the best of what we do here at HJS Technology to enhance your internal team and allow them to be the best they can be. We can accommodate your existing investment and grow with you”
– James Gibson, Managing Director, HJS Technology
How Am I Charged?
Our Pay As You Go / ad hoc IT support service is managed through a simple online-ticketing system. We will either agree a single one-off project fee or invoice on a per incident basis.
Can We Help You?
If your business is based in the South of England and has between 1 – 250 computer users, the answer is yes. We would love to help. Our highly trained, professional, friendly team of IT technicians can support a full range of office technology issues, including:
- Remote end user IT support
- Onsite IT support and services
- New server installations
- IT infrastructure projects
- Hardware, server, and network failures
- Network upgrades and installations
- Security breaches
- Data loss
- Disaster recovery
- Hardware and software updates
- Remote monitoring and alerts
- Internet and Wireless networking
- Telecommunications including Voip and business mobiles
- Complete IT Project Management
Do You Require Pay As You Go IT Support Right Now?
Don’t hesitate to call 023 8038 6586 or contact us here.
Don’t Just Take Our Word For It
“We’ve been using HJS Technology for almost 18 years and have always been delighted with the service, help and advice we’ve received. I’m a big believer in judging people/companies on how they deal with the problems and difficult situations, and this is where HJS Technology have been outstanding in terms of their care and support. I can highly recommend James, Kev and the team”.
Mark Ellison, Sparks Ellison Ltd, Chandlers Ford, Hampshire