Southampton-based IT support for Hampshire, Dorset and the south coast
Managed IT Support & Cyber Security in Southampton
We provide scalable managed IT support and cyber security for businesses in Southampton, across Hampshire, into Dorset and along the south coast, keeping you secure and moving forward.
Our team is in
Call us on 023 8038 6586Speak to our team in Southampton. Or email info@hjstechnology.co.uk
- With 50+ Google reviews
- 5.0 ★
- Years supporting businesses
- 20+
- Organisations trust HJS Technology
- 150+
- 27001, 9001 & Cyber Essentials Plus
- ISO & CE+
01 / What we do
Technology built around your business
Every business is different, and your technology should be too. We design, implement and support IT tailored to your goals, so your systems are secure, reliable and ready to grow with you.
Managed IT Support
Complete outsourced IT, running behind the scenes.
Fixed-fee support from our Southampton helpdesk, with your servers and workstations monitored around the clock and patched before problems disrupt your team. We source, build and configure your hardware too, and engineers visit on site across the south coast when needed.
- UK-based helpdesk, no call queues
- Over 95% of issues resolved remotely
- Hardware sourced, built and configured for you
Cyber Security
Protection that watches your business around the clock.
Our Security Operations Centre monitors your devices and cloud 24/7/365. If a threat appears at 3am on a Sunday, the affected machine is isolated and the attack stopped before it can spread, with full reporting afterwards.
- 24/7/365 Managed Detection & Response
- CREST-certified penetration testing
- Dark web monitoring and staff awareness training
Cyber Essentials & Compliance
Certification with an official Certification Body.
We’re certified by IASME to assess your business for both Cyber Essentials and Cyber Essentials Plus, including the Plus technical audit. A pre-assessment gap analysis makes sure every requirement is met before you submit. Certification opens the door to government and supply-chain contracts.
- Official IASME Certification Body
- Pre-assessment gap analysis
- Cyber Essentials Plus technical audits
Microsoft 365
Microsoft 365, set up properly and managed for you.
We take the day-to-day administration, configuration and security of Microsoft 365 off your hands. Teams, SharePoint and OneDrive configured in line with best practice, every device managed from one place, and regular reviews so you’re never paying for licences you don’t use.
- Joiners, movers and leavers handled
- Devices managed with Intune and Autopilot
- MFA, conditional access and data loss prevention
Backup & Disaster Recovery
Back up and running in minutes, not days.
Your servers are backed up to an on-site appliance and replicated to the cloud, so a failed server can be virtualised and running again while the hardware is repaired. Microsoft and Google guarantee their platforms, not your data, so we back up Microsoft 365 and Google Workspace independently too.
- Whole-server backups with instant virtualisation
- Air-gapped, immutable copies safe from ransomware
- Independent Microsoft 365 & Google Workspace backup
AI & Automation
Deploying AI safely in your business, without the guesswork.
We help you introduce Microsoft 365 Copilot and other AI tools in a controlled, secure way, so your data, systems and people are protected while you still gain the productivity benefits. Then we make sure your team actually uses them, with Copilot training that lives inside Microsoft Teams.
- Copilot readiness and data governance
- Workflow automation and AI agents
- Copilot training inside Microsoft Teams
Business VoIP & Mobile
Business communications, simplified.
Webex Calling on Cisco desk phones, your computer, your mobile or inside Microsoft Teams, or Microsoft Teams Phone if that suits you better. Add business mobiles on O2, Vodafone, EE and Three, keep the numbers your customers know, and get one bill and one support team. No ridiculous seven-year contracts.
- Webex Calling or Microsoft Teams Phone
- Cisco desk phones and compliant call recording
- Mobiles on O2, Vodafone, EE and Three
Secure Print & Scan
Secure print, scan and document capture, without the admin.
- Managed print, one supplier
- Digital scan-to-workflow
- Fixed cost-per-page pricing
02 / Behind the scenes
Around the clock, so you don’t have to be
An illustrative 24 hours of what we look after while you get on with running your business.
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Calls answered and issues resolved by our own engineers in Southampton.
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Tickets worked through, from a password reset to a printer that won’t print.
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Project work moves forward: a new starter set up, a network upgrade, a Microsoft 365 rollout.
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Your quarterly review: what changed, what’s next and what it will cost.
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The office closes. Our 24/7 security operations centre carries on.
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A malicious link is opened on a home laptop. Our SOC blocks it before it can execute.
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Unusual activity on a laptop. It’s isolated and cleaned up before anyone is awake.
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A sign-in attempt from overseas is blocked on Microsoft 365.
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Last night’s backups checked before the working day starts. You probably didn’t notice a thing. That’s the point.
03 / Why HJS Technology
The reasons our relationships are measured in years, not months
Local support that answers
Speak directly to our Southampton-based team. Fast responses from people who know your business.
Security built in
Certified to Cyber Essentials Plus, ISO 27001 and ISO 9001, delivering proactive protection, monitoring, backup and cyber security best practice.
Fixed monthly costs
Simple, transparent pricing with no unexpected bills. Expert IT support, security and advice for one predictable monthly fee.
Your complete technology partner
From laptops and Microsoft 365 to cyber security, broadband and phones, we handle it all.
Google reviews from our Southampton & Hampshire clients
5.0 on Google. See all reviews“We’ve been using HJS Technology for almost 15 years and have always been delighted with the service, help and advice we’ve received. I highly recommend James, Kev and the team.”
“HJS Technology consistently provides exceptional service and technical expertise. When we face technical issues, they are incredibly responsive and supportive. A reliable and professional partner. Highly recommended!”
“Great service. We had an emergency IT issue that needed resolving, and HJS took complete control of the situation from start to finish, delivered an excellent outcome and supported us throughout.”
04 / Where we work
Based in Southampton, working across the south coast
Remote support wherever you are, our 24/7 SOC out of hours, and on-site visits across the region. We also look after clients from the Isle of Wight to Reading, central London and as far as Felixstowe.
- Southampton
- Eastleigh & Chandler’s Ford
- Winchester
- Romsey
- The New Forest
- Portsmouth & Southsea
- Fareham
- Bournemouth, Poole & Dorset
05 / Frequently asked
Your questions, answered
How much does managed IT support cost in Southampton?
Our managed IT support is charged as a fixed monthly fee per user, so your costs are predictable with no hidden surprises. The price depends on the number of users, the services you need (helpdesk, cyber security, cloud, telecoms) and your SLA. Get in touch for a tailored quote.
What areas do you cover?
We’re based in Southampton and support businesses across Hampshire, including Portsmouth, Winchester and the New Forest, and into Dorset and along the south coast. We also look after clients from the Isle of Wight to Reading, central London and as far as Felixstowe, with remote support wherever you are and on-site visits when they’re needed.
Do you provide IT support in Portsmouth?
Yes. We look after businesses across Portsmouth, Southsea and the surrounding area from our Southampton office, with remote support from our helpdesk, our 24/7 SOC out of hours, and on-site visits when they’re needed. See IT support in Portsmouth.
Do you work with businesses in Dorset?
Yes. We provide the same managed IT support and cyber security to businesses in Dorset: remote support from our Southampton helpdesk, our 24/7 SOC out of hours, and on-site visits when they’re needed.
Are you Cyber Essentials certified?
Yes. HJS Technology is Cyber Essentials and Cyber Essentials Plus certified, and we are also a Cyber Essentials Certification Body, meaning we’re certified to assess other businesses for both Cyber Essentials and Cyber Essentials Plus. We’re additionally certified to ISO 27001 and ISO 9001.
How quickly do you respond to IT issues?
Response times are governed by an agreed SLA. Critical issues are prioritised and picked up quickly by our UK-based Southampton helpdesk, with most day-to-day issues resolved fast through secure remote support.
Can you switch us from our current IT provider?
Yes. With over 20 years of experience we have a proven onboarding process that makes switching providers seamless and secure, with a robust handover and no disruption to your business.
06 / Let’s talk
Ready for a more proactive IT partnership?
Whether you’re outsourcing IT for the first time or switching from a provider that isn’t meeting your expectations, we’d like to hear from you.
Get in touch
Tell us a little about your business and the team will come back to you. Or email info@hjstechnology.co.uk.
Prefer to book a call?
A free, no-obligation consultation covering your infrastructure, cyber compliance, or telecoms and contracts.