Fully Managed IT Support

At HJS Technology We Offer A Range Of IT Support Packages To Suit Your Business. These Include:

• A fully managed IT support and maintenance service within standard office hours, unlimited support and 24/7 availability – for complete peace of mind.
• A partially managed IT support service to support your in-house technical team and other partners, with additional resources and skills.
• Ad-Hoc IT support, service and maintenance for isolated incidents and one-off requirements where an immediate resolution is required and there is no formal agreement between HJS Technology and you the client.

Why Move Your IT Support?

There are many benefits to be gained from outsourcing your IT support to HJS Technology. We fully understand and appreciate that you shouldn’t have to be a technology expert to run a successful business. Your time shouldn’t be taken up trying to deal with or fix IT issues.

As the importance of technology in all areas of business increases, so does the need to hand over the management of these to a company that solves your issues quickly, and with expertise.

Your Technology Partner

By outsourcing to the correct technology partner there are many benefits to your business, including:

• Free up your time and expertise to focus on growing your business and other core business activities
• Receive fast IT support
• Increase efficiency and productivity by aligning your IT solutions to your business requirements. This can result in increased revenue and profitability
• Gain valuable expertise and resources without the investment required for complete in-house solutions – this can reduce expenditure for your organisation
• Gain the flexibility your company requires to manage current and future IT solutions
• Increase security by accessing expertise and monitoring outside of your organisation
• Have a fixed monthly fee with detailed planning and budgeting for any additional future needs

The above benefits come from a company with over 20 years’ experience delivering excellence in IT support, services and solutions – with SLA response times to match your operations, the decision to partner with us at HJS Technology will help to take the complication out of managing your technology.

Tried And Tested On-Boarding For Smooth Transition

We understand completely that the decision to change how you currently manage your IT is not an easy one to make, is of vital importance and very significant. A smooth transition is a key factor in the success of the new partnership moving forward.

With our simple, tried and tested on-boarding process we make the transition as seamless as possible.

At HJS Technology, our on-boarding methodology is built on our vast experience, along with ta finely tuned processes. The transition from your existing IT support provider, in-house technology team; all or part service will be as smooth, secure, robust, as efficient as possible and completed in pre-determined time frames.

How Can HJS Technology Help Your Business?

Designed for companies in the South with 1 -250 employees, our IT outsourcing solutions enables you to hand over full or partial responsibility for your end users and your infrastructure to us.

Our help desk will deliver 1st, 2nd and 3rd line support to your end users and your infrastructure, to pre-defined hours and SLAs.

By partnering with HJS Technology you will benefit from a highly experienced team of IT consultants, engineers, cloud specialists and project managers.

Proven Track Record

Our track record and large number of referrals from existing customers really does speak for itself in our continued success and expansion. We welcome discussing any new requirements or concerns that you may have. Please do not hesitate to contact us. You’ll be very pleased that you did.

Don’t Just Take Our Word For It!

“We used to try to manage our IT in-house as we had previously experienced poor service from contractors. We took the step of trying HJS Technology as we had some recommendations and we have not been disappointed. Fast response, helpful planning and great value for over 5 years now. Time to say thanks to all the team at HJS Technology!”   Gavin George, Aquobex, Oxford and Watford

“The team at HJS Technology are absolute stars. We had a problem with disk space, and they took over my computer and quickly and efficiently (whilst explaining what they were doing) solved the problem. It’s very reassuring to have guys like this looking after our IT needs.”   Dawn, GSL Southern Holdings Ltd, Southampton, Hampshire