New terminology that will be increasingly heard over the coming months, is SoGEA. It stands for Single Order Generic Ethernet Access and it’s a new way of delivering Broadband. Until now, all Broadband services required an underlying phone line for the Broadband to run across. However, by December 2025, the UK’s PSTN circuit (Public Switched
Read More...
As we all increasingly rely on mobile phone data, there is generally an improved understanding of the way that mobile data is charged by the networks. Those networks have become more transparent with their charges, and at the same time the average user has become more aware of how their mobile phone costs are calculated,
Read More...
Horizon Contact is a new service which is being added to the Gamma Horizon telephone platform, enabling businesses to make it easier for their customers to engage with them. It is a business communication and customer contact solution that allows “multi-channel customer interaction” which means that phone calls, email communication and customer records are linked
Read More...
With the Brexit transition period having ended on 31st December 2020, will UK travellers to the EU see a change in their mobile phone costs? Is there a risk of incurring high charges for data roaming, as was the case a few years ago? Up to 2017, if UK travellers used data roaming services whilst
Read More...