In today’s business world, customers expect to be able to contact their service-providers using a variety of communication methods. Whilst many of your customers may be happy contacting you by phone or email, others may expect different messaging services to be available, including those on Social Media sites. There is an increasing demand for solutions
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Millions of UK businesses depend every day on the reliability of their laptops and personal computers. They are vital tools within organisations, but are often taken for granted and not looked after as well as they could be. Here are some tips to help you get the most out of your technology and to maximise
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Windows 11 is Microsoft’s latest Operating System (OS). It was launched in October 2021 and Microsoft have been regularly improving and patching it, ever since. Support for its predecessor (Windows 10) will end in 2025 and although that is still some time off, if you haven’t yet upgraded to the new OS, you could be
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A new feature is being rolled out across Microsoft 365 – Microsoft Feed. Appearing in the list of icons on the left hand navigation pane of Microsoft 365, Microsoft Feed is personalised to each individual user. It provides a mix of relevant content from across Microsoft 365 to help users discover and learn about people
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We have highlighted before, the fact that when it comes to IT security, one of the weakest links in an organisation is its people. When cyber criminals succeed in extorting data or money, it is often not due to sophisticated software or clever technological knowledge. In many instances it is due to the criminals managing
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If your business is in a location where there is poor Internet connectivity, new technologies now exist that provide more options for you. In the past, your only choice might have been a leased line or ethernet circuit. If you’re in a rural location, the cost of installation may have been prohibitive. The good news
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Microsoft has announced that it will shortly be releasing an update to its internet browser, Edge. The updated browser will have a built in ‘Bing’ search engine button, powered by an upgraded version of the same technology that underpins Chat GPT. Chat GPT is the Artificial Intelligence (AI) ‘ChatBot’ that has been trained to learn
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Our printer partner Kyocera has recently announced the launch of a new range of high performance desktop A4 mono printers. Features of the new devices include The previous range of devices gave customers the choice of paying a premium for a carbon neutral option. With the new range of devices, carbon neutral is now standard.
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Launched almost a decade ago, Cyber Essentials is a government-backed set of IT security standards, designed to help organisations minimise the risk of cyber attacks. Cyber Essentials also helps businesses demonstrate to interested parties (such as their customers) that they are operating within certain standards. In order to keep abreast of ever-evolving cyber threats, Cyber
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Artificial intelligence (AI) is technology that enables a computer to think or act in a more ‘human’ way. It does this by taking in information from its surroundings, and deciding its response based on what it learns or senses. Whether we realise it or not, AI is becoming a bigger part of our lives, and
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